We sell it, you buy it
If you don’t receive it we’ll chase Royal Mail. If they say it’s been delivered we’ll give you the details to chase up Royal Mail.
Refunds will be issued for SBBMC merchandise returned unused / undamaged within 14 days of purchase
Refunds will only be issued for photographic prints, etc., if a) returned undamaged within 14 days of purchase, and b) the print is ‘faulty’.
Users pays return postage, including loss or damage cover. Proof of delivery required in the event of dispute.